The Menu

The Menu: 6 films about understanding behaviour and systems

Published date:

READ TIME:

5–7 minutes

Everyone has a marketing reading list. Most are indistinguishable from each other. Same names, same books, same knowing nods toward Thinking, Fast and Slow as if nobody else has read it.

Podcast lists are slightly better. Film lists are rarer, and that’s a shame.

Why films?

The best films do something most marketing content never manages. They show decision-making happening in real time, with real consequences, to characters you actually care about.

You can read about cognitive bias. Or you can watch a man convince himself that a collapsing housing market is fine, actually, while he’s standing inside it.

I’m a cinema person. Not just films, but the buildings themselves. Go to interesting and historical cinemas. Visit the Cinema Museum in London. Stop watching things on your phone with earphones in like some kind of caffeinated monk.

The six films below are some of my favourites. All examine behaviour, persuasion, decision-making, and what happens when systems meet human beings. Best consumed with mixed popcorn (sweet and savoury together, as I have written just now).

1. Moneyball

Baseball. Data. Brad Pitt looking tired and exasperated in a parked car. That should be sufficient.

Moneyball is about ignoring conventional wisdom and finding a different path when resources are limited. The Oakland A’s can’t compete on budget, so they compete on method. They look for value where everyone else has stopped looking.

But it’s also about something quieter: the decisions we make early, the ones we can’t take back, and the gap between what we predict will make us happy and what actually does. Nobody can really know. You assess your priorities and make the best call you can.

The film adapts well from Michael Lewis’s book. Rounded characters, actual stakes, and a strong argument that the right question changes everything faster than the right answer.

The honest footnote: the Moneyball advantage was temporary. Once everyone else adopted the method, the edge disappeared. That’s how information asymmetry works. You don’t get to keep the secret forever.

2. The Big Short

This one is more fractured as a film. Vignettes loosely stitched together, fourth-wall breaks that Adam McKay is slightly too pleased with, and characters who signal their personality through hair alone.

But the underlying story is compelling. A group of investors separately figure out that the US housing market is a fiction. They arrive at the same conclusion through different routes: first, the data; then, going out to verify whether the data matches reality.

That second part matters. Believing what the numbers suggest, even when everyone around you is confidently wrong, is not something most people can do. The film is an extended study in how hard it is.

Jeremy Strong appears early. Already doing too much.

Another Michael Lewis adaptation. That guy really understands how to find the human story inside a systemic one.

3. Whiplash

Someone made a film for me, and I didn’t know about it until the trailer. Very considerate of them.

On the surface: a bullying music teacher and the young drummer he may or may not be destroying. Beneath that: a genuine question about whether it’s acceptable to push someone to the point of psychological damage if the outcome is exceptional performance. And would the person, in hindsight, consent to that trade-off?

Director Damien Chazelle doesn’t answer the question. The film ends, and you’re left deciding, slightly breathless, slightly uncomfortable. That restraint is rare, and it’s the right call.

Chazelle went on to La La Land, which made more money and won more awards. Whiplash is the better film.

4. Thank You for Smoking

Your job as a marketer is to grow the business you work for. Simple enough. Now, assume the product kills people.

Aaron Eckhart plays a tobacco industry lobbyist who advocates for exactly that, with alarming competence and reasonable charm. He meets weekly with a firearms lobbyist and an alcohol lobbyist. They call themselves the Merchants of Death. They take turns picking up the tab.

Dark and funny in equal measure, it’s an honest study in persuasion and advocacy. The mechanics of making an argument don’t change based on what you’re arguing for. Understanding that is uncomfortable and useful in equal measure.

Jason Reitman’s debut. Sharp writing, a clear point to make, and the good sense to let Eckhart carry it.

5. The Founder

The story of how McDonald’s became McDonald’s is, at first glance, a business story. Inspiring tale of persistence, growth, and scale.

Then you notice that Michael Keaton isn’t playing a McDonald. Ray Kroc didn’t found the company. He took it from the people who did, scaling it further than they’d imagined while ensuring they didn’t benefit proportionally. The title is deliberate irony.

It’s a film about the distance between having a great idea and profiting from one. And about what drive, single-mindedness, and a good lawyer can do to bridge that gap, regardless of who the bridge was originally for.

Capitalism as a documentary subject is rarely this entertaining.

6. I, Daniel Blake

Ken Loach films sometimes undermine their own point. Characters whose circumstances are desperate but whose decisions make things worse. The agency is in the wrong direction. It can feel like the argument is fighting itself.

Not here.

Daniel Blake has had a heart attack. His doctor says don’t work. The system says, “Find a job, you can’t claim benefits.” He is caught between two bureaucracies, each of which requires the other’s permission to proceed, and neither of which was designed for him.

It’s a film about what happens when a process built with stated intentions meets a real person with specific circumstances. The outcome is not what the process intended. It never is, quite.

Palme d’Or winner, 2016. Watch it, then think about the last system you built.

What any of this has to do with marketing

The obvious answer: systems, incentives, and decision-making are marketing’s actual subject matter. Tactics are just the surface.

The less obvious answer: good films show you how people actually behave when something real is at stake. Not how they say they’d behave. Not how they behave in a survey. Under pressure, with consequences, surrounded by other people doing the same.

That’s useful. More useful, honestly, than most case studies.

We are, in the end, just a collection of squishy humans trying to understand other squishy humans. Films are one of the better tools for the job. Especially in a good cinema with decent popcorn.


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