
For years, Parry Malm sent millions of emails. He’d write subject lines, test them, try to spot patterns in what worked. Some performed well. Others…
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When Slack launched in 2013, it was positioned carefully: a team communication platform that would transform how organisations work together. The company spent millions refining…
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Picture a retail buyer, six months after placing their biggest order of the year. The bestsellers sold out in three weeks—brilliant. The marketing team is…
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The titles begin with clean, precise lines intersecting at right angles across the screen. Typography appears. Sharp, confident, locked into the geometry. You watch this…
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I spent an hour talking discounts, data, and the death of margin health with Peter Gardner on the eCom Collab Club Podcast. If you’ve ever…
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I recently joined Melissa Moore on the Retail Tea Break podcast to discuss something that’s been bothering me for years: how most retailers use promotions.…
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There’s a moment in every retailer’s life when panic sets in. Sales are flat. The warehouse is full. The quarterly targets are laughing mockingly from…
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Last week, someone on LinkedIn recommended I read a book called something like “Crushing It in the Digital Space: 47 Hacks for Exponential Growth.” I…
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