
Picture a retail buyer, six months after placing their biggest order of the year. The bestsellers sold out in three weeks—brilliant. The marketing team is…
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The titles begin with clean, precise lines intersecting at right angles across the screen. Typography appears. Sharp, confident, locked into the geometry. You watch this…
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I spent an hour talking discounts, data, and the death of margin health with Peter Gardner on the eCom Collab Club Podcast. If you’ve ever…
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I recently joined Melissa Moore on the Retail Tea Break podcast to discuss something that’s been bothering me for years: how most retailers use promotions.…
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There’s a moment in every retailer’s life when panic sets in. Sales are flat. The warehouse is full. The quarterly targets are laughing mockingly from…
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Last week, someone on LinkedIn recommended I read a book called something like “Crushing It in the Digital Space: 47 Hacks for Exponential Growth.” I…
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There’s a specific moment from 1991 that I remember standing in my friend’s bedroom, watching a brown and beige computer boot up. I’d been using…
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In 1968, Cliff Cooper opened his music shop in London. He painted it bright orange, inside and out, giving it a luminous presence you couldn’t…
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Sometimes, you mention something during a webinar, and six months later, it appears in someone else’s article. This happened when I shared our approach to…
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Ray Kroc was having the kind of day that makes you question your life choices, like accidentally joining a mime troupe. It was 1954, and…
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Picture this: It’s Tuesday morning, and somewhere in England, a man is staring at a spreadsheet with an enormous amount of intensity. Perhaps he’s dropped…
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